Quality service,
Quality standards
We’ve set high standards for ourselves in terms of the service we provide – but we don’t just rely on our own intuition or mark our own homework, we also maintain ISO certifications:
- ISO27001 – Information Security
- ISO9001 – Quality
- ISO14001 – Environment
- ISO45001 – Health and Safety
- ISO22301 – Business Continuity
Accreditations
and Frameworks
Our commitment to our customers is demonstrated through our comprehensive range of accreditations and certifications.
Most notably, as a Crown Commercial Services partner, Maintel has secured all lots required to deliver our entire portfolio of vital digital communication solutions to the Public Sector.
NHS Cyber Security Charter
Maintel has signed up to, and meets the requirements of, the Cyber Security Charter. This Charter enables suppliers to demonstrate their commitment to being a trusted and secure partner to the health and care system.
Network Services 3
Framework (RM6116)
We also have services listed in:
- G-Cloud 13 (Lots 1-3)
- RM6100 – Technology Services 3 – Lots 1, 3b, 3c
- JISC Telephony Purchasing Services
- RM6116 – Network Services 3 – Lots 1a, 2b, 3a, 4a, 4b, 4c, 4d, 4e
- NHS London Procurement Partnership Lot 2, Sub lot 2.3 Telephony & Sub lot 2.5 Conferencing
Certifications
ISO 9001 Quality Management
A quality management system that helps us meet our customer and other stakeholder needs within requirements related to a product or service.
ISO 27001 Information Security Management
The international standard on how to manage information security that ensures Maintel follow best practise relating to Information Security.
ISO 14001 Environmental Management
Specifies the requirements for an effective environmental management system.
ISO 45001 Health & Safety Management
The international standard for management systems of occupational health and safety.
ISO 22301 Business Continuity Management
Understand the threats to your business; protect your business from costly interruption; keep your business trading.
FSQS Registered
The Financial Services Qualification Scheme FSQS) is a single standard for managing the complexity of 3rd & 4th party information needed to demonstrate compliance.
Gold 2025 Ecovadis Sustainability Rating
A trusted provider of sustainability/ESG risk mapping, scanning & ratings for global supply chains. Maintel is Gold level, in the top 5% of companies audited.
Payment Card Industry Data Security Standard
The Payment Card Industry Data Security Standard is an information security standard for companies that handle branded credit cards from the major card schemes. Controls cardholder data to reduce credit card fraud.
NHS Digital
Measures performance against data security and information governance, mandated by the Dept of Health and Social Care.
Avetta Member
An audit to confirm that Maintel conforms to all health, safety, environmental and other applicable legislation.
Cyber Essentials Certified
UK government information assurance scheme operated by the National Cyber Security Centre that encourages organisations to adopt good practice in information security.
SafeContractor
A safety scheme in procurement. Enables Maintel to showcase our commitment, best practise Health and Safety capabilities to potential customers.
Cisco Sustainability Social Emblem
The Environmental Sustainability Specialisation through the Cisco Partner Program shows we are recycling for a sustainable future.
JOSCAR Registered
Standard for managing the complexity of 4th party information to demonstrate compliance in the aerospace, defence and security industries.
Contact Us
Want to know more about how Maintel’s cloud-first approach can bring your business closer to your customers?
Please fill out the form or call us on 0344 871 1122
Our Services
We consult on the design, deploy and manage network infrastructures, platforms and software, including our own, that keep ongoing operations running smoothly and dependably.
About Us
Maintel is a communications managed services provider. We use technology to create customer experiences, services and workplaces that inspire and empower people.
Case Studies
We empower our clients across the public and private sector to deliver mission critical services and achieve their workplace, service and customer experience.