Overview
At Maintel, we believe in the power of strategic partnerships to deliver unparalleled communication solutions.
We are not vendor agnostic; instead, we meticulously choose a select group of partners whose capabilities, functionality, innovation, and vision align with our commitment to transforming public and private sector organisations.
Gamma
We offer the whole Gamma suite of Broadband, UCaaS and CCaaS products, notably Gamma Horizon with Webex and the Microsoft Teams Phone solution, serving customers across SME, Mid-Market and Enterprise.
Gamma’s partnership ensures a secure and reliable solution for Maintel customers, with expert-led, global coverage that delivers high-quality communication.
Genesys
As one of Genesys’, leading UK partners, Maintel has a high level of expertise with Genesys Contact Centre technology.
As a Genesys Premier accredited and an App Foundry Partner, which, when coupled with knowledge around other key contact centre technologies, ensures we can deliver solid contact centre solutions.
Avaya
Maintel holds the highest levels of accreditation with Avaya as both a Diamond Edge Partner and DevConnect Program Member with co-delivery status across the whole Avaya enterprise portfolio, including specialisation in Avaya AXP.
As Avaya’s most accredited partner in Europe, Maintel’s experts support hundreds of thousands of interactions per day using Avaya technology.
Zoom
Maintel’s Platinum Partner status with Zoom reflects the strength of our collaboration and our ability to deliver Zoom’s innovative Contact Centre solutions with confidence.
This partnership pairs Zoom’s powerful, AI-driven CX technology with Maintel’s heritage in designing and managing high-performance contact centres for enterprise clients.
With deep technical alignment and shared commitment to customer success, we make it easy to transition to next-gen customer experience.
Unified Communications
Avaya
Maintel holds the highest levels of accreditation with Avaya as both a Diamond Edge Partner and DevConnect Program Member with co-delivery status across the whole Avaya enterprise portfolio, including specialisation in Avaya AXP.
As Avaya’s most accredited partner in Europe, Maintel’s experts support hundreds of thousands of interactions per day using Avaya technology.
Maintel is also Avaya’s leading partner for cloud services – supporting tens of thousands of users on Maintel’s UC Private Pro Service
Ring Central
With deep expertise in on-premises telephony solutions and a proven track record in cloud telephony migration, Maintel stands as the leading technology provider for RingCentral in the UK.
As a RingCentral UK Wholesale partner, Maintel is able to provide enhanced commercial offering.
Mitel
Maintel is a major partner of Mitel in Europe, holding the prestigious status of a top-level Platinum Partner.
Additionally, we have been awarded Mitel’s UK ISA Partner of the Year award and recognised by Mitel for our customer and technical excellence.
Zoom
As a Zoom Platinum Partner, Maintel are among Zoom’s most trusted and highly accredited partners, recognised for our capability to deliver at scale across complex enterprise environments.
Our close partnership ensures customers benefit from Zoom’s market-leading UC platform, backed by Maintel’s proven track record in hybrid cloud, secure deployments, and managed services.
Security & Connectivity
Cisco
Maintel is proud to achieve the highest levels of accreditation with Cisco, including the prestigious Diamond Partner status and Master level as a Managed Service Provider, complemented by Customer Experience specialisation.
Maintel holds advanced specialisms across Cisco’s technology portfolio, with full accreditation in Enterprise Networking, Security, Collaboration, and Data Centre solutions. Maintel’s Master status as a Cloud and Managed Service Provider covers our WAN and SD-WAN services from our Maintel Portal.
Extreme Networks
As an Extreme Networks’ Diamond Partner, Maintel demonstrates exceptional expertise in Extreme networking technology.
Holding Extreme’s highest level of accreditation, Maintel brings years of experience in deploying Extreme’s fabric networking technology, managing thousands of endpoints efficiently and effectively.
Carriers
Our Services
We consult on the design, deploy and manage network infrastructures, platforms and software, including our own, that keep ongoing operations running smoothly and dependably.
About Us
Maintel is a communications managed services provider. We use technology to create customer experiences, services and workplaces that inspire and empower people.
Case Studies
We empower our clients across the public and private sector to deliver mission critical services and achieve their workplace, service and customer experience.