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Maintel Managed Detect & Respond

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Need a Proactive Threat Detection and Response Service?

No matter your size and scale, you are now forced to invest more in cyber security. That means you are faced with complex solutions, the need to recruit specialist resource and potentially the lack the capacity to deal with the volume of incidents.

The increasing sophistication of attacks, coupled with a global shortage of cyber security expertise, can leave your organisation vulnerable.

These challenges create a pressing need for a proactive threat detection and response service.

Proactive threat detection around the clock

Through advanced threat detection, we sift through the noise to identify what’s concerning to you. Hundreds of actions are performed on every case looking for IoCs (indicators of compromise) to help you get notified when it matters.

The response to your cases can be automated to give you the peace of mind that any critical threat is stopped before its started.

Continuous Monitoring

Continuous Monitoring of your endpoints, network and cloud environments for suspicious activity.

Advanced Threat Detection

Advanced Threat Detection with our security experts driving advanced analytics and artificial intelligence to find and prioritise threats, filtering out the false positives.

Rapid Response

Rapid Response and containment of threats, minimising the impact and avoiding any further damage.

Predictable Cost

Predictable Cost to add capability and capacity to your in-house skills.

Regular Reporting

Regular Reporting on security events, threat trends and your overall security posture.

Strengthened security posture through proactive threat detection and response 

Peace of Mind and Compliance

Identify threats early in attack chain. Mitigate and contain breach and outages protecting brand, reputation and financial penalties. Meet regulatory and industry standards with the potential to reduce the cost of cyber insurance.

Improved Security Posture

Better insight equates to the reduced likelihood and impact of a successful cyberattack.

Operational Efficiency

Offload the burden of 24/7 monitoring and alert triage from your team. Avoiding the need for costly hiring and training of security specialists.

24x7 Phone & Email Access

We provide the Customer with a 24×7 phone number and email address to contact the incident response team.

Call-back SLA

The incident response team will return the initial call within 2 hours. In the event the call is not returned within the applicable timeframe, the customer will be credited with 1 service credit.

Incident Investigation

We conduct forensic investigations ensuring precautions are taken to capture and preserve eveidence. We will identify key points to analyse and follow investigation threads to uncover what happened and root cause. When a law form or insurance provider is involved, we can provide expert witnesses.

Communications & Public Relations

We will sugges messaging to ensure clear and timely communications to employees, customer and key stakeholders – including support from PR professionals where necessary to protect reputation. 

Triage & Containment

We will assess the situation and recommend steps to contain and prevent further damage. 

Decision Making

We will present findings in plain language, explaining the impact in business terms and supporting executives to make important decisions.

Post Breach Analysis

We can support customer to demonstrate that appropriate security measures were in place. This provides defence against charges that the breach was caused by negligence. 

Emerging Threat Reports

The customer will have access to emerging threat reports published by Reliance Cyber that may impact the customers security posture. 

Our Services

We consult on the design, deploy and manage network infrastructures, platforms and software, including our own, that keep ongoing operations running smoothly and dependably.

Hybrid Cloud

Integrate public Unified Communications and Contact Centre services securely and compliantly

Maintel Application Platform

Integrate legacy applications and functional technology into private and public cloud services.


Want to know more about how Maintel’s cloud-first approach can bring your business closer to your customers?

Please fill out the form or call us on 0344 871 1122

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